Tuesday, July 26, 2011

Just got SportDOG Field Trainer for Stubborn Dogs, SD-400S

SportDog SD-400S

I own 2 SPORTDOG products (SD 400 and SPORTHUNTER 1200). I bought this brand because of their lifetime parts warranty. What I didn't realize is that they require the customer to return the unit for repair no matter how trivial the failure. Then they assess the minimum service charge (not less than $25.00) for parts costing less than $1.00 which the customer could easily replace themselves. They do offer to sell the parts to the customer at an exorbitant price if one would rather not return the unit for repair. This is very frustrating and disappointing. Don't put your trust in their warranty as I did.22 of 22 people found the following review helpful. Collar and Transmitter (SportDog) SportDog SD-400S Instantly change stimulation intensity from SportDog SD-400S the transmitter; tone only button 400-yard range for hunting, farm SportDog SD-400S and field work; expands to 3 dogs with purchase of SportDog SD-400S additional collars ... »» Read more...

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